Order Payments, Shipping Info, and Product Warranties

Online Payments - We accept American Express, Visa, Mastercard and Discover Credit Cards. Debit Cards are also accepted.

Fax Orders - Complete our sales process and select the pay by mail option.  Print out and fax order to: (302) 894-1481 (24 hours) with Visa, MasterCard, Discover and American Express details.

Mail Payments - We accept Money Orders and Checks from US customers only. Please allow 3-5 days for personal checks to credit our account. Money Orders process immediately.

Complete your order with confirmation of an order number and print it out, include your payment, and mail to:

High Horse Performance, Inc.
P.O. Box 9889
Newark, DE 19714-4989 USA

High Horse Performance, Inc. is committed to safeguarding your privacy online. For your protection High Horse Performance, Inc. uses only Chase, a franchise of J.P. Morgan Chase & Co., for all of our merchant sales.  All transactions are encrypted with the latest 128 bit SSL security technology. Your online order is secure. Credit cards are charged for the order amount at time of order.

Privacy Statement – Your personal information and email address will never be shared with anyone.  Never.

Warranty, Returns, and Refunds

Warranty: High Horse Performance, Inc. does not and cannot provide warranties, actual or implied, for any manufacturer’s product or services.

Warrantees are provided by the manufactures and are handled between the manufacturer and customer directly. Most parts come with Manufacturer warranty cards which are required to be filled out and sent in to the manufacturer by the customer at time of receipt of product. No products should be shipped back to High Horse Performance, Inc. or it’s warehouses without prior permission and RMA (Return Merchandise Authorization) number.

Refunds and Returns: Due to High Horse Performance, Inc. not being able to mandate or change refund or return policies of manufacturers ALL refunds and returns are at the discretion of the manufacturer. If a manufacturer agrees that a return and/or refund is warranted, High Horse Performance, Inc. will be notified and issue an RMA number then once product is received they will affect a refund on either the customer’s store account or the same credit card the customer had purchased the part(s) with once it receives credit from the manufacturer.

High Horse Performance is always willing to assist their customers with the warranty, return, refund process but is limited in action by the manufacturers and cannot mandate or affect any changes to the manufacturer’s warranty, refund, return policies actual or implied.

High Horse Performance, Inc. is not liable for damage to a customer’s vehicle nor injury to person(s) using purchased parts due to improper use, improper installation, or an incorrect part purchase.

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